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We're at your service

We set a very high priority on direct all-round service and support to ensure that everything goes smoothly with your system – from installation to commissioning and throughout your production operations. IEM delivers this high-calibre support – worldwide, online and on-site – through a network of experienced service technicians and your contact partners in our subsidiaries and sales agencies.

IEM began work on open-source, all-round compatible control platforms 20 years ago.


  • Inspection service and detailed machine checklists with condition reports and productivity analysis
  • Tailor-made inspection contracts for preventive maintenance
  • Original IEM spare parts

Informations and Training Centre

  • Tests with special materials
  • Demo productions with special materials with the customer

Training at IEM

  • Training sessions for technicians and users
  • Events – Training